Frequently Asked Questions
Everything you need to know about your custom fashion experience.
How long does it take to process my custom order?
Each piece at AGM Customs is handcrafted to order. Standard processing time is 7-14 business days before shipment to ensure the highest quality craftsmanship.
Do you offer international shipping?
Yes, we ship our custom apparel worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for custom items?
Because our products are custom-made to your specifications, we do not accept returns or exchanges unless the item arrives damaged or there is a manufacturing defect.
How should I care for my AGM Customs apparel?
To preserve the integrity of the custom designs, we recommend machine washing inside out on a cold, gentle cycle and hanging to dry. Avoid ironing directly on printed or embroidered areas.
Can I request a completely unique design?
Absolutely. We love bringing your vision to life. Please contact our design team via the 'Custom Request' form to discuss a 1-of-1 bespoke project.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.