Returns & Exchanges
At AGM Customs, we take pride in our craftsmanship and want you to be fully satisfied with your bespoke fashion pieces. If your order isn't quite right, we offer a 30-day window for returns and exchanges on all eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all custom tags and labels remain attached and the garment is in unworn condition.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our artisans inspect the returned item, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing